Why do we make this product

Many years ago, I came across a powered scooter. I bought it immediately because I am curious about and have strong interests in new technology. However, I hurt myself on the first ride when the scooter, after a sudden break, flipped over a small puddle because of its weak damping system.

After starting my own business, I have tried dozens of travel tools, such as self-balancing vehicles, electric vehicles, powered bicycles, unicycles as so on.

In this process, I always have a question, why do we have to endure such a product with poor customer experience?

Xi Li, (we must make) an electric scooter with a better experience.